Frequently Asked Questions

Core Fabrics is an online-only store. That being said, as makers ourselves, we understand that touching, feeling, and experiencing a fabric is an essential part of the creative process. If you want to get up close and personal with a textile before purchasing, you can order a swatch from its product page.

You can order swatches right off of each product page. Each one costs $1 USD plus shipping charges (if you order multiple swatches at a time, it’s one flat shipping fee). Since our inventory is constantly changing, we recommend acting fast if you fall in love with a fabric – we do restock select inventory, but in some cases, sold-out textiles are gone with the wind.

We do not offer wholesale pricing or bulk discounts for the time being.

Unfortunately, we cannot combine orders from Core Fabrics and Closet Core Patterns into one order, since our online shops and checkouts are not connected. The good news is that most Closet Core products can be purchased in the Core Fabrics shop, including print and PDF patterns and our exclusive notions kits (online sewing classes can only be purchased on the Closet Core website). Simply add everything you need to your Core Fabrics cart and place your order. If you need to cancel one of your orders, get in touch through our contact form and we’ll be happy to help.

No problem! You can get new links for every pattern you've ordered from us by entering your email address here. If that doesn't work, double-check any alternative email addresses you may have used when checking out.

Alternatively, if you have an account in our shop, login to access your past orders.

If you still can't find your download link, please email us with your order number or other proof of purchase and we will try and re-send your download link. Please note we cannot resend patterns that were purchased more than two years ago, or that exceed our limit of 10 download attempts per file.

First, we suggest creating an account in our shop so you can access all your files in one place at any time!

After you place an order, you will land on a page with a custom download link. You can download your pattern then, or use the link included in the order confirmation sent via email. If you don’t receive a download link via email, please check your junk mail as it may have been rerouted (and add us to your safe senders list so it doesn't happen again!)

Our digital patterns always come with the following files:

- A digital instruction booklet in Letter/A4 format. Depending on the pattern, it may include hyperlinks to supplementary online content. You can print this, but we prefer to follow along on a phone or tablet to save paper.

- Print at home pattern: letter/A4 paper. This format can be used on any home printer, whether you're using imperial or metric paper.

- Copyshop pattern: 46"x48"/A0 paper. This is the file you'll send to your copyshop to print on a large scale plotter printer. It will work on imperial or metric paper.

- Copy Shop File Directions:  This will explain how to print our files at a copyshop, and give you permission to print it.

You will be allowed 10 attempts to download your file. Please save your file in a safe place. We suggest Dropbox, a free online cloud service.

We offer a multi-currency checkout experience: use the drop-down menu at the top of the page to choose between USD, CAD, AUD, GBP, or EUR. Once you make your selection, the product prices will be displayed and your card will be charged in your chosen currency. Since converted prices are linked to the fluctuating daily exchange rate between our default USD currency and your home currency, prices may vary day by day.

We make sure to leave a 36-hour buffer between the time you place your order and the time we start cutting your fabric.

If you contact us before that window closes, you can cancel or change your order. Once the fabric is cut, you will receive an email letting you know that your order has been fulfilled, and is therefore considered a final sale. To cancel your purchase, follow the link in your confirmation email or reach out to us through our contact form.

Yes! From our studio in beautiful Montreal, Canada, we are delighted to ship to makers worldwide.

We leave a 36 hour buffer to allow for cancelled orders. Once your order is cut, it is final. After your order is prepared for shipping, you’ll be sent a confirmation email with a tracking number (if applicable).

Below you'll find average shipping times once you've received a shipping notification. Please note we are not responsible for Covid related shipping delays, or delays due to customs or border issues.

Canada: 3 to 7 business days

United States: USPS 4 to 7 days - Fedex 7 to 10 days

International: 12 to 45 days (depending on location and covid delays).

Once your fabric is cut, we are unable to provide exchanges or returns. If we sent you the wrong fabric, or if your order arrives damaged or defective, please contact us right away so we can remedy the situation. After 30 days from your original invoice date, we will not be able to accept returns on any item, and we do not accept returns for fabrics that have been cut or altered by the customer.